Terms and Conditions of Rental
(valid from 24/10/11)
A photocopy of all drivers' licenses and passports must be provided and the original shown before departure.
Drivers must be 23 years old or over and have held a valid driver's license for at least 2 years. Only those indicated as authorised drivers in this contract may drive the motorhome.
The daily rental rate includes 300km free of charge (250km for rentals of 3 days or less). Extra mileage is charged at 0.25€/km and is payable on return of the motorhome. Rental periods of 1 week or more have unlimited mileage (unless otherwise stated on the rental invoice).
Unless otherwise stated on the rental invoice, the time of pick-up and drop-off is 12pm.
In case of late pick-up and drop-offs, Calcamper reserves the right to retain part or all of the 700€ deposit at the rate of 50€ per hour (or fraction of an hour) past the time specified on the rental invoice.
Extensions to the rental period must be agreed with Calcamper no later than 48 hours prior to the scheduled drop-off.
No refund will be made for early drop-offs, late pick-ups or any unused portion of a rental period.
Calcamper accept no responsibility for damage to or theft of/from vehicles left in Calcamper's secure parking.
The rental price includes Fully Comprehensive insurance with an Excess of 700€ which must be left as a damage deposit. If the motorhome is returned undamaged and in good condition, both inside and out, the deposit will be returned in full by bank transfer or on a Credit Card.
In case of damage to the motorhome the Excess will be covered by the damage deposit. If the damage was caused by a third party the damage deposit will be retained until the Insurance Company of the third party covers the cost of the damage. The Insurance policy does not cover client's luggage, goods or personal belongings. The Insurance policy includes roadside assistance (ARAG) which covers European Union countries, Switzerland and Andorra.
The motorhome may only be taken into European Union countries, Switzerland and Andorra.
The client will receive a copy of a 'Damage Inspection' report where they should record any existing damage they consider relevant. Unless marked on the report it will be understood that the motorhome was received by the client in perfect working condition, with neither interior nor exterior damage and that any damage, breakages or mechanical issues during the rental period will therefore not entitle the client to any claim for compensation.
It is not permitted to carry more passengers than established by law, participate in races or competitions, transport or carry goods or belongings which may cause damage to the motorhome, allow third parties not included in this contract to drive or use the motorhome, assist in illegal acts, tow other vehicles, drive off-road, drive under the influence of drugs or alcohol or modify the structure or appearance of the motorhome.
In the case of repair work carried out during the rental period at the expense of Calcamper, with a quotation in excess of 50€, permission must be obtained in advance from Calcamper. The cost of repair work approved by Calcamper will initially be paid by the client and later, once the rental period is completed, will be refunded by Calcamper by bank transfer. Any replaced pieces must be kept in the motorhome and presented to Calcamper together with the original invoice. All invoices must be made out to Calcamper:
Ascensión Martínez Monter C/Divina Pastora 1-3, 2n2a 08240 Manresa Barcelona NIF- 39341362TAny invoice without the previous details will not be reimbursed by Calcamper.
Responsibilities of the Client:
1. No Animals and No Smoking inside the motorhome. 2. No adhesives may be placed on the body of the motorhome. 3. Oil, tyres, lights, brakes, cooling system etc. must be monitored by the client and any problems must be communicated to Calcamper immediately.If any of these conditions are not met, a standard fixed charge of 50€ per infraction will apply, in addition to any costs Calcamper may incur.
All fuel usage, gas canister refills, toilet chemical purchases, toll fees, campsite expenses, parking tickets, speeding fines etc. occurring during the rental period are at the clients expense.
The motorhome must be returned in accordance with the following: 1. The motorhomes' 2 batteries should be at least 2/3 charged. 2. The exterior should be sufficiently clean to allow for a damage inspection. 3. Bed linen and dishtowels must be stripped and placed inside pillow covers in the main cupboard.If any of these conditions are not met, a standard fixed charge of 25€ per infraction will apply, in addition to any costs Calcamper may incur.
4. The interior should be clean and tidy.If this condition is not met, a standard fixed charge of 75€ will apply, in addition to any costs Calcamper may incur.
5. The fuel tank must be returned full 6. The Black and Grey water tanks must be empty. In the case of the Black water tank, there must be no toilet paper or residues. 7. Damage (interior or exterior) must be declared… however seemingly trivial it may be. 8. Parking tickets or traffic violations must be declared and paid.If any of these conditions are not met, a standard fixed charge of 50€ per infraction will apply, in addition to any costs Calcamper may incur.
You will be required to sign a copy of these terms and conditions before departing.
If you have any questions related to these terms and conditions please contact us.
